Customer support
Frequently Asked Questions
Practical answers about electrical service, project planning and requesting work from WEISS Electric LTD.
Getting started
Requests & scheduling
How do I request electrical work?
Use Request Service or call 289-600-0096. Include your property location, the work needed and your preferred timing. Our office reviews the request and contacts you about the next step.
Does submitting a request book an appointment?
A request does not confirm an appointment. We review the work, property access and availability, then confirm the next step and scheduling with you.
Where do you work?
WEISS Electric LTD is based in Orono and focuses on nearby communities, including Orono, Newcastle, Bowmanville, Newtonville, Kendal, Kirby, Leskard and Tyrone. Send your property location so we can confirm whether we can help with the project.
Can I request urgent electrical service?
Call 289-600-0096 to describe the concern and confirm current availability. Scheduling depends on the work involved and existing commitments; please confirm arrangements directly with us.
Before the work begins
Estimates & planning
Is WEISS Electric LTD a licensed electrical contractor?
Yes. WEISS Electric LTD is a licensed electrical contractor. We focus on safe electrical work and clear communication about your project.
What should I provide for a quote?
Include the property location, a description of the work, the equipment involved and your preferred timing. Equipment make and model details, existing drawings and relevant photos can help explain the request. We can discuss your project by phone and arrange a site visit when needed.
Pricing depends on the scope and site conditions. Ask us to confirm the estimate and what is included.
How are permits and electrical inspections handled?
Required ESA notification and inspection steps are addressed when planning the electrical work. Ask us which steps apply to your project and what documentation will be provided.
If you need an assessment of an existing installation, explore our Electrical Inspections page and tell us what the assessment is for.
Your property & equipment
Electrical projects
When should I ask about a panel or service upgrade?
Repeated breaker trips, frequently replaced fuses, or lights that dim or flicker when appliances run need assessment. These symptoms do not automatically mean the panel must be replaced.
If you are adding electrical loads, we can review the existing supply and discuss whether an upgrade is needed. Learn about Panel & Service Upgrades.
What should I provide for an EV charger enquiry?
Share the charger model, preferred installation location and property location. Charger requirements, existing electrical capacity and the cable route help define the installation scope.
Can you help plan a backup generator installation?
Tell us which equipment you want to keep powered and which generator you are considering. Share your property details and equipment specifications so we can review the electrical connection and project requirements.
Do you work on farms and rural properties?
We provide electrical work for barns, shops and rural properties, including repairs, lighting, equipment circuits and maintenance. Tell us which buildings and equipment are involved.
Can you help with greenhouse electrical work?
Share the greenhouse layout, equipment, grow-lighting needs and any control or maintenance concerns. These details help us discuss the electrical work for your facility.
What details help when planning power for a garage or outbuilding?
Include the building location, how the space will be used and the equipment you want to supply. Mention the existing electrical supply and any proposed lighting, receptacles or equipment circuits.
Let’s plan the next step
Still have a question?
Tell us about your property and electrical project. We will help clarify the scope and next steps.